We are a collective of independent NDIS support coordinators. It is our job to help you make sense of your NDIS plan, get connected with services, and optimize the supports you receive out of your funding. We pride ourselves on delivering high quality service based on the following foundational principles:
When we say independent, we mean independent. We are a small group of support coordinators are employed by our participants, not a company. This means we don't have any competing corporate interests; which sometimes may be at odds with what's best for you. We communicate with you, we problem solve with you, and we get results for you. It's this simplicity that makes our support so flexible, and tailored to every unique individual.
No one is made to live life alone, and that applies to the job we perform as well. We know that two brains are better than one, and if we can get more, even better!
We are a small team and work well as a team because we know each other's strengths, and areas of expertise. We want to ensure we are delivering the best possible solutions to the needs of our participants, and sometimes this means working together to get the outcomes you're looking for. We have also been around the sector for a while, and know where to find good supports when they're needed. In other words, we've done the hard yards so you don't have to!
The NDIS is a complicated system, and everyone's lives are complicated too. This is why we firmly believe that there is no such thing as "one size fits all", or that any support needs are "black and white". We recognize the NDIS was set up to provide choice and control for participants, but sometimes it may feel like it doesn't deliver on this promise.
We want to change that.
We operate under the principle of transformative justice. This means we want our participants to be the ones finding their voice and guiding the scheme, not the other way around. We work to have the scheme see the world through your eyes. If there's an unmet support need, we will work together to come up with a solution.
Our bread and butter is support coordination. This is what we do day in day out. As experts in navigating the NDIS and mainstream services, we can help with maximising supports and plan utilisation, making sure all circles of supports are working together.
Support coordination can be a challenging and difficult role. Often times it can feel like the role is solitary, and you have to go it alone. We believe the best can be brought out of people if they have strong support, and guidance on how to handle the toughest situations. Whether you are just starting out, looking to go independent, or are just looking for some outside perspective on a complex case, our team is here to provide professional support where it's needed most.
There is so much to know if we are to perform this role well. However, there is a serious lack of quality information and training opportunities out there for those wanting to develop their support coordination skills, or for those wanting to learn more about the NDIS system as a whole. Whatever organisation you are from, we have a vision of helping the sector build their competency in navigating the NDIS and human services.
Incite Collective
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